Terms & Conditions

For Vendors

  1. Vendor will agree to sell his/her products from Smart Bazaar Platform.
  2. Vendor needs to provide his/her personal details correctly as per CNIC or ID documents.
  3. Vendor has to provided his/her business details correct as per business registration documents.
  4. Vendor will sell only those products from Smart Bazaar Platform which are legal to sell by the government of Pakistan.
  5. Smart Bazaar Pvt-Ltd will pay the GST on the sale from Smart Bazaar Platform.
  6. Vendor has to be agreed with Smart Bazaar Pvt-Ltd policies and conditions.
  7. Any change in business details or in a Products, vendor has to be informed the Smart Bazaar Pvt-Ltd as soon as possible.
  8. Vendor has to be agreed with Smart Bazaar Pvt-Ltd delivery methods.
  9. If order is canceled by the Customer than Vendor needs to return the order and Smart Bazaar Pvt-Ltd will not charge any commission and will not pay the order amount to the vendor for that order.
  10. Vendor agreed to give Smart Bazaar Pvt-Ltd  Relevant Commission as per your category of products. So you need to pay that commission rate on per sale from the Smart Bazaar Pvt-Ltd platform. If we change in category commission ratio we will inform our vendors before one week. 
S.NoCategory NameCommission Rate
1Agriculture store5%
1Automobile Decoration Center10%
3Automobile parts store10%
4Bakery & Sweets5%
5Battery shop5%
6Beauty & Cosmetic shop5%
7Book Shop2%
8Carpets & Rug Store10%
9Colthes Store10%
10Computer Shop5%
11Crockery Store5%
12Cycle Store and Accessories5%
13Dairy Shop3%
14Decoration Center5%
15Dryfruit Store5%
16Electric Hardware Store10%
17Electronic Store5%
18Fashion Accessories5%
19Fish Shop5%
20Fitness Store10%
21Fresh Flower and Decoration5%
22Furniture Store10%
23Glass Center5%
24Grocery Wholesaler5%
25Groscery Store3%
26Handi Carft Store5%
27Hardware Store5%
28Homeopathic Store5%
29Household Store5%
30Kids Garments & Accessories10%
31Ladies Garments10%
32Meat Shop5%
33Medical5%
34Mobile Accessories5%
35Mobile Shop5%
36Nursery10%
37Optical Glasses Shop5%
38Paint Store10%
39Pet Store5%
40Pizza shops5%
41Plastic Household Store5%
42Poultry Store5%
43Restaurant10%
44Sanitary Store5%
45Shoes store10%
46Shop5%
47Showroom5%
48Spices and Herbs5%
49Sport shops5%
50Stationary5%
51Super Market10%
52Toys Store5%
53Tyre shops5%
54Vegitiable & Fruits10%
55Wholesaler10%
56Wood store10%

11. Vendor will get his total sale amount after deducting the Commission of Smart Bazaar Pvt-Ltd.
12. Vendor will get his total sale amount from Smart Bazaar Pvt-Ltd after one day if the order payment method is COD (Cash on Delivery) and if the payment method is by the bank transaction than Smart Bazaar Pvt-Ltd with will be clear amount to the vendor after two to three working days by the cash or Bank Transfer options.
13. Smart Bazaar will clear all amount of your total sale within 5 working days if you want to close online shop from Smart Bazaar Pvt-Ltd. For Closing the store from us you needs to inform us in written.   
14. Vendor is agreed to give his/her all products details with the images.
15. Vendor has to ensure the maintain the quality products to the Customs of Smart Bazaar Pvt-Ltd.
16. If store can’t able to maintain the product quality and can’t follow the Smart Bazaar Pvt-Ltd Standards than company has all the right to disable your account from Smart bazaar and your remaining amount will be clear in 5 working days. 

For Customers

  1. You needs to provide his/her personal details correctly as per CNIC or ID documents.
  2.  You need to provide the valid delivery address.
  3. You need to provide valid mobile number to receive the order on time and correctly on your location.
  4. You can cancel your with 10 mints. Once order in processing you can’t cancel your order.
  5. If our rider come your place and product is not in good condition so you can cancel the order but delivery charges will be deducted from you.
  6. If our rider come to your place and you don’t answer the call or no body will be there to handle your delivery than that order will be credited in your account and you can’t be able to reorder from Smart Bazaar until your previous credit is not cleared.
  7. Smart Bazaar has all the right to close your account if you don’t follow the Marketplace Standards. 
  8. To enjoy the services form Smart Bazaar Pakistan you need to provide all right information which is related to your delivery.
  9. Never provide fake or false detail for Smart Bazaar Delivery. 
  10. For returns and Exchange please contact on our support section.