Shipping policy

1. Order Processing

Orders are generally processed within 1–3 business days after successful payment or order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

You will receive an order confirmation and, where available, shipping/tracking information once your order has been dispatched.

2. Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch, depending on your delivery location.

Delivery times may vary because of:

  • Your location
  • Courier availability
  • Weather conditions
  • Public holidays
  • High order volumes
  • Unexpected transportation delays
  • Circumstances beyond our control

The estimated delivery date is not a guaranteed delivery date.

3. Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

We may offer free shipping on selected products, orders, or promotional periods. Any applicable shipping offer will be clearly mentioned on the website.

4. Shipping Locations

SmartBazaars currently ships to eligible locations within India.

Some remote or restricted areas may have limited delivery availability depending on courier service coverage.

5. Order Tracking

Once your order has been shipped, we may provide a tracking number or tracking link by email, SMS, WhatsApp, or through your account on our website.

You can use the tracking information to check the status of your shipment.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name
  • House/building number
  • Street/locality
  • City
  • State
  • PIN code
  • Contact number

SmartBazaars is not responsible for delivery failures or additional charges resulting from an incorrect or incomplete address provided by the customer.

7. Delayed Delivery

Although we work with reliable delivery partners, delays can sometimes occur due to circumstances beyond our control.

If your order is delayed, please contact our customer support team with your order number so we can assist you.

8. Damaged Package

If your package appears damaged, opened, or tampered with when delivered, please take photographs or video of the package before opening it and contact us as soon as possible.

For damaged or defective products, please refer to our Return & Refund Policy.

9. Missing Items

If an item is missing from your order, please contact us within 48 hours of delivery with your order number and relevant photographs/videos.

We will investigate the issue and provide an appropriate resolution.

10. Delivery Attempts

Our courier partner may make multiple delivery attempts. Please ensure that someone is available to receive the package and that your phone number is reachable.

If an order is returned to us because of repeated failed delivery attempts or an incorrect address, additional shipping charges may apply for reshipment.

11. Contact Us

For questions regarding shipping or delivery, please contact us:

SmartBazaars
📧 Email: smartbazaars1995@gmail.com
🌐 Website: www.smartbazaars.com